Vocaya is operated by P&B Perspective Ltd. This page explains, in brief, how we handle personal data. We're UK-based and take data protection seriously.
When you call Vocaya or use the demo, we process the call audio and a transcript to run the service, plus any details you choose to share (your name, callback number, email) so we can follow up or pass them to the relevant team. Phone numbers are hashed and encrypted; transcripts are redacted of sensitive details per our retention policy.
To provide the service, route your enquiry, and improve quality. We do not sell your data.
So the assistant can greet you as someone it has spoken with before and pick up where you left off, we remember previous conversations from the same phone or browser. We only keep a short summary of past calls, never the full recording or your exact words, and only for a limited time. Clearing your browser storage removes the link on this device.
To ask about, access, or delete your data, contact hello@vocaya.ai. Our full privacy policy is being finalised and this page will be updated.
© 2026 P&B Perspective Ltd.